Quality Policy
It is our policy to consistently, and profitably, exceed our customer’s expectations with regards to the provision of high quality insurance services.
Maintaining, and continuously improving, high standards of competence in all our activities that have impact on Customer Satisfaction can only achieve this objective.
As an integral part of the Company policies that include regulatory issues we maintain registration to ISO9001:2000 as a means of ensuring that our skills, procedures and understanding of current and future customer needs are:
- Appropriate and suitable to meeting our objectives as set within Tasker & Partners.
- Consistently deployed and applied all staff.
- Deliver to customers and interested parties the benefits we seek.
- Ensure that Tasker & Partners complies with the highest levels of ethical performance.
It is our aim that all members of staff at Tasker & Partners will work in an environment in which they are encouraged to contribute to improvement of customer satisfaction, quality and reliability.
As part of this policy the Company carries out regular audits of internal compliance to the Standard, and use a variety of methods to measure and track Customer Satisfaction.
The findings of these audits, together with other comments and data, is used to guide and direct our continuous improvement programme.
